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Frequently Asked Questions
* What
services do you offer ?
We specialize in producing custom cut vinyl lettering, graphics, stickers,
A-frame signs, magnetic car signs, corflute and colorbond signs for small
businesses and individuals at budget prices with no compromise on quality. We are not equipped to print on vinyl yet, but plan on
acquiring the right equipment in the near future and will be offering more
services then. Please see the products page for more.
* Is is
it secure to use your site and order online ?
Our site is designed with ease of use and online security in mind.
Anyone can order their own stickers or other signage products in a few secure, easy steps. If
you need help, we are always an
email
away. We will endeavor to reply to your queries within 24 hours
(Mon-Fri).
* How
long does it take for my order to be produced and sent to me ?
Most orders
will be produced and mailed within 24 hours of receiving full
payment. For larger orders, we will get in contact with you to confirm a completion date. We will always
endeavor to get your products to you as fast as we possibly can.
* How can I pay for my
order?
There are 3
payment methods, refer to the
prices
page for more details. Please remember that the faster we get your
full payment, the faster you receive your order.
* How will I get my
stickers ?
Your stickers
will be sent via Australia Post. Small stickers will
be posted in an envelope, bigger
orders will be sent in a mailing tube or box. Your stickers will be
well protected and should not get damaged while in transit.
* Why
choose Vinyl stickers when there are hundreds of sites offering the
same services ?
We are aware of
the strong competition in Australia, (a Google search will return several pages of
signage sites); we have browsed through most of these sites and
found the very professional multi-million dollar printing services
and the very basic 3 to 5 page websites. the one thing they have in
common is the high prices. Please don't take our word for it, do
your own search. That is why we have decided to create "Vinyl
Stickers". Fast service and top quality work at excellent prices, we aim to
achieve that with every job we do.
* How can I supply my
artwork ? and what format do you accept ?
You can
email us your logo or design. We accept high resolution BMP and JPG
files but would prefer AI, EPS and PDF formats.
* Will I get a tax
receipt with my order ?
To keep costs
and prices down, we will only supply a receipt upon request. As we are not
required to collect GST yet, your invoice/receipt will have no GST
amount.
* Why don't you have a
business address or a landline phone number ?
Vinyl
Stickers is a home based small business, we operate from home and
our address and phone number are private.
If you have a question that
is not answered above, please
contact us |